[{"data":1,"prerenderedAt":792},["ShallowReactive",2],{"docs-nav":3,"docs-online-payments":400},[4,11,16,23,28,34,40,45,51,56,63,69,75,81,87,92,98,103,107,113,117,121,127,133,139,145,150,156,162,168,173,178,184,188,193,199,204,209,214,219,223,229,233,237,242,248,253,258,263,267,272,278,283,288,293,298,304,308,313,317,323,327,332,337,343,348,353,359,364,368,372,376,381,385,390,395],{"path":5,"title":6,"navTitle":7,"group":8,"order":9,"description":10},"\u002Fdocs\u002Facademic","Academic Calendar, Terms & Sessions","Academic Calendar","School Setup",10,"Set out your school year (sessions, terms, term dates, holidays and events) and let 1410SMS work out the teaching days behind it.",{"path":12,"title":13,"navTitle":13,"group":8,"order":14,"description":15},"\u002Fdocs\u002Fappearance","Appearance & Dark Mode",40,"Every user picks light, dark, or match-my-device for the portal from the sidebar. The choice is per person and per device, and never changes what anyone else sees.",{"path":17,"title":18,"navTitle":19,"group":20,"order":21,"description":22},"\u002Fdocs\u002Fattendance","School Attendance Tracking","Attendance","Academics",50,"Mark roll calls per class daily, view weekly attendance trends, generate absence reports, and calculate per-student attendance rates.",{"path":24,"title":25,"navTitle":25,"group":20,"order":26,"description":27},"\u002Fdocs\u002Fattendance-analytics","Attendance Analytics",60,"School-wide attendance at a glance, with per-class absence trends and your best and worst attendees, filterable by term and session.",{"path":29,"title":30,"navTitle":31,"group":20,"order":32,"description":33},"\u002Fdocs\u002Fattendance-documents","Attendance Documents to Print","Attendance Documents",54,"Print a class's register with a signature column, an absence report naming the pupils whose attendance has slipped, and a month's timesheet for a member of staff.",{"path":35,"title":36,"navTitle":36,"group":37,"order":38,"description":39},"\u002Fdocs\u002Faudit-logs","Audit Logs","Billing & Compliance",20,"Every create, update and delete action is recorded with the actor, a timestamp and an IP address, giving your school a full compliance trail.",{"path":41,"title":42,"navTitle":42,"group":20,"order":43,"description":44},"\u002Fdocs\u002Fbell-schedule-templates","Bell Schedule Templates",97,"Start your school day from a ready-made shape rather than typing forty periods, then edit it like any other bell schedule.",{"path":46,"title":47,"navTitle":48,"group":20,"order":49,"description":50},"\u002Fdocs\u002Fbell-schedule-wizard","Describe Your School Day","Describe Your Day",96,"Build a bell schedule from four facts about your school day. How many periods that comes to is worked out for you.",{"path":52,"title":53,"navTitle":53,"group":20,"order":54,"description":55},"\u002Fdocs\u002Fbroadsheet","Class Broadsheet",42,"The class master sheet: every pupil a row, every subject a column, with totals, averages and positions, printed as a landscape PDF or exported as a spreadsheet.",{"path":57,"title":58,"navTitle":59,"group":60,"order":61,"description":62},"\u002Fdocs\u002Fcash-flow","The Cash Flow Statement","Cash flow","Finance",18,"What your school billed, took, gave back and spent, month by month, per currency, over any window you choose. Downloadable as a CSV to line up against a bank statement.",{"path":64,"title":65,"navTitle":66,"group":20,"order":67,"description":68},"\u002Fdocs\u002Fcbt","Online CBT: Computer-Based Testing","CBT",70,"Build timed multiple-choice tests, publish to any number of classes at once (or the whole school), and get auto-marked results instantly. Question images supported.",{"path":70,"title":71,"navTitle":72,"group":73,"order":38,"description":74},"\u002Fdocs\u002Fclasses","Classes & Timetable","Classes & Timetables","Staff","Create classes, assign class teachers, and build weekly timetables from your live subjects. Students, parents, and teachers each get their own timetable view.",{"path":76,"title":77,"navTitle":78,"group":60,"order":79,"description":80},"\u002Fdocs\u002Fcollection-risk","Who to Chase First","Collection Risk",57,"Your debtors ranked by how hard the debt looks to collect rather than how large it is, with the facts behind every position so you can see why, and disagree.",{"path":82,"title":83,"navTitle":84,"group":85,"order":9,"description":86},"\u002Fdocs\u002Fcsv-import-export","Bulk Import & Export (CSV\u002FXLSX)","Import & Export","Bulk Operations","Upload students, teachers, grades, and attendance in bulk from CSV or XLSX, with per-row validation, dry-run preview, and one-click export.",{"path":88,"title":89,"navTitle":90,"group":8,"order":21,"description":91},"\u002Fdocs\u002Fcustom-domain","Custom Domain for Your School Portal","Custom Domain","Serve your portal from your own domain (e.g. portal.yourschool.edu.ng) with automatic HTTPS, on the Standard plan and above.",{"path":93,"title":94,"navTitle":94,"group":95,"order":96,"description":97},"\u002Fdocs\u002Fdashboards","Role-Based Dashboards","Getting Started",30,"Personalised, widget-driven dashboards for every role. Admins, teachers, students and parents each see the metrics that matter to them, with per-user customisation.",{"path":99,"title":100,"navTitle":100,"group":8,"order":101,"description":102},"\u002Fdocs\u002Fdates-and-calendar","Dates & Calendar",25,"Read and enter every date in the Hijri calendar, in the Gregorian calendar, or in both at once, across the portals, the app and every document you print.",{"path":104,"title":105,"navTitle":105,"group":8,"order":26,"description":106},"\u002Fdocs\u002Fdepartments","Departments & Subjects","Organise teaching staff into academic departments and group subjects for cleaner reporting and subject-teacher assignments.",{"path":108,"title":109,"navTitle":110,"group":60,"order":111,"description":112},"\u002Fdocs\u002Fdiscount-eligibility-rules","Finding Who Qualifies for a Discount","Eligibility Rules",17,"Let the system work out which students qualify for a discount, then award them in one step. It suggests; you decide.",{"path":114,"title":115,"navTitle":115,"group":20,"order":38,"description":116},"\u002Fdocs\u002Fearly-years","Early Years Assessment","Reception and playgroup pupils get a developmental report. Teachers rate each area and write free-text comments on the child's progress, all flowing onto a dedicated report card.",{"path":118,"title":119,"navTitle":119,"group":20,"order":43,"description":120},"\u002Fdocs\u002Fexam-documents","Exam Documents","Print an exam timetable for a class, an invigilator or a room, and the attendance sheet each paper is registered on: the class roster with a signature column.",{"path":122,"title":123,"navTitle":124,"group":20,"order":125,"description":126},"\u002Fdocs\u002Fexam-timetable-generation","Exam Timetable Generation","Generating Exams",91,"Place a whole exam series in one go: every class, every subject, spread across the exam days, each paper with a period, an invigilator and somewhere to sit it.",{"path":128,"title":129,"navTitle":130,"group":20,"order":131,"description":132},"\u002Fdocs\u002Fexam-validation","Checking an Exam Before You Publish","Exam Checks & Changes",98,"Every problem with an exam timetable, named at once before it goes out: clashes, papers on closed days, unstaffed rooms. And when a paper moves afterwards, the families sitting it are told.",{"path":134,"title":135,"navTitle":136,"group":20,"order":137,"description":138},"\u002Fdocs\u002Fexams","Exam Timetable","Exams Timetable",90,"Schedule each class's exam papers with date, time, venue and invigilator, then publish to students and parents, who are notified by email and WhatsApp with a PDF attached.",{"path":140,"title":141,"navTitle":142,"group":20,"order":143,"description":144},"\u002Fdocs\u002Fexams-workspace","The Exams Workspace","Exams Workspace",89,"Everything an exam series needs on one screen: the list, the builder with its generation wizard, the printed sheets, and the settings that decide how a generated timetable comes out.",{"path":146,"title":147,"navTitle":147,"group":60,"order":148,"description":149},"\u002Fdocs\u002Fexpenses","Expenses",21,"Record what your school spends, file it against a category and a supplier, and see where the money went. Its own workspace, separate from fees.",{"path":151,"title":152,"navTitle":153,"group":154,"order":14,"description":155},"\u002Fdocs\u002Ffamily-calendar","The School Calendar for Parents & Students","Family Calendar","Portals","Parents and students see the school's own term dates, holidays and events, on the web and in the app, without anyone having to send them out.",{"path":157,"title":158,"navTitle":159,"group":60,"order":160,"description":161},"\u002Fdocs\u002Ffee-discounts","Fee Discounts, Sibling Reductions and Staff-Child Waivers","Fee Discounts",15,"Define a sibling discount, a staff-child waiver or any reduction your school offers, award it to one student or a whole class at once, and every invoice raised afterwards applies it automatically.",{"path":163,"title":164,"navTitle":165,"group":60,"order":166,"description":167},"\u002Fdocs\u002Ffee-reminders","Fee Reminders and the Reminder Queue","Fee reminders",14,"Remind a family before an invoice falls due and chase it after, automatically, at the day tiers you choose. Hold each reminder in a queue for a member of staff to release. Includes the message template, the channels used, and how a reminder is never sent twice.",{"path":169,"title":170,"navTitle":170,"group":60,"order":171,"description":172},"\u002Fdocs\u002Ffee-templates","Fee Templates",16,"Save the set of fees a term costs once, then apply it when raising invoices instead of retyping the same lines every term.",{"path":174,"title":175,"navTitle":176,"group":60,"order":9,"description":177},"\u002Fdocs\u002Ffees","School Fee Management","Fee Management","Bundle tuition, uniform, PTA and other fees into one invoice with a single balance, for a whole class in one click or for a single student. Track payments in your chosen currency.",{"path":179,"title":180,"navTitle":181,"group":60,"order":182,"description":183},"\u002Fdocs\u002Ffinance-report-exports","Exporting Finance Reports to CSV","Report exports",19,"Every report on the Finance Reports tab downloads as a CSV from its own header, on the web and in the mobile app, covering exactly the period and filters on screen.",{"path":185,"title":186,"navTitle":186,"group":20,"order":96,"description":187},"\u002Fdocs\u002Fgrade-breakdown","Grade Breakdown & Analytics","A per-student grade breakdown across subjects, terms and sessions, with letter grades and remarks computed on the server from your grading scale.",{"path":189,"title":190,"navTitle":190,"group":20,"order":191,"description":192},"\u002Fdocs\u002Fgrade-letter-recompute","Regrading After a Scale Change",12,"Marks keep the letter they were given when they were entered. When you change your grading scale, the Grades list flags the rows that no longer match and lets you regrade the ones you choose.",{"path":194,"title":195,"navTitle":196,"group":197,"order":9,"description":198},"\u002Fdocs\u002Fgrade-types","Grade Types & Score Breakdowns","Grade Types & Breakdowns","Advanced","Define your score components (CA, Test, Exam, Assignment) and break any grade down into those parts, always summing to the total grade.",{"path":200,"title":201,"navTitle":202,"group":20,"order":9,"description":203},"\u002Fdocs\u002Fgrades","Grade & Results Management","Grades & Results","Record scores and auto-calculate letter grades. Download report cards as PDF, with remarks, for any term or session.",{"path":205,"title":206,"navTitle":206,"group":20,"order":207,"description":208},"\u002Fdocs\u002Fguest-entrance-exams","Guest Entrance Exams",80,"Run CBT entrance exams for prospective students with no student record required. Candidates register by email and receive an access link.",{"path":210,"title":211,"navTitle":211,"group":20,"order":212,"description":213},"\u002Fdocs\u002Fhead-of-school-comments","Head of School Comments",43,"A default remark for each overall percentage band, offered on the head of school's line of every report card and replaced by anything written by hand.",{"path":215,"title":216,"navTitle":217,"group":60,"order":111,"description":218},"\u002Fdocs\u002Fledger-integrity","Ledger Integrity, and Proving Your Books Add Up","Ledger integrity","An automatic nightly check that every invoice's paid total still adds up from the receipts and refunds recorded against it, plus an on-demand version you can run yourself from the Reports tab.",{"path":220,"title":221,"navTitle":221,"group":20,"order":160,"description":222},"\u002Fdocs\u002Flesson-notes","Lesson Notes","A teacher writes one note a week for each subject they take, someone senior approves it or sends it back, and a board says who has filed and who has not. Written to be filled in on a phone, and it prints.",{"path":224,"title":225,"navTitle":226,"group":227,"order":9,"description":228},"\u002Fdocs\u002Fmessaging","Bulk Messaging for Schools","Bulk Messaging","Communication","Send email and WhatsApp messages to all parents, to a class, or to named individuals, under your school's name, with delivery tracked and retried automatically.",{"path":230,"title":231,"navTitle":231,"group":197,"order":21,"description":232},"\u002Fdocs\u002Fmobile-app","Mobile App","One app for every school on the platform. Search for your school by name and sign in for push notifications, offline viewing and offline attendance marking.",{"path":234,"title":235,"navTitle":235,"group":20,"order":131,"description":236},"\u002Fdocs\u002Fnext-lesson-reminders","Next Lesson Reminders","Push a teacher the lesson they are about to teach, ten minutes before the bell, from the timetable your school has published.",{"path":238,"title":239,"navTitle":240,"group":227,"order":38,"description":241},"\u002Fdocs\u002Fnotifications","Automated Parent Notifications","Notifications","Automatically alert parents about invoices, cancellations, receipts, refunds, overdue fees, exam timetables, weekly digests and absences, by email, WhatsApp or both.",{"path":243,"title":244,"navTitle":245,"group":20,"order":246,"description":247},"\u002Fdocs\u002Fonline-exam-papers","Online Exam Papers","Online Papers",99,"Sit a paper on the CBT module and it stays a paper on the exam timetable: one date, one time, one class list, kept in step automatically.",{"path":249,"title":250,"navTitle":251,"group":60,"order":38,"description":252},"\u002Fdocs\u002Fonline-payments","Online Fee Payments","Online Payments","Set your school up to take fees online. Money settles straight into your school's own verified bank account and never rests with 1410SMS.",{"path":254,"title":255,"navTitle":256,"group":95,"order":9,"description":257},"\u002Fdocs\u002Foverview","What is 1410SMS? A Platform Overview","Overview","A complete, multi-tenant school management platform for schools of every size, holding students, staff, grades, attendance, timetables, fees and online tests in one place.",{"path":259,"title":260,"navTitle":261,"group":154,"order":9,"description":262},"\u002Fdocs\u002Fparent-management","Parent Account Management","Parent Management","Parent accounts are managed by staff, and need only a name and a phone number. Create or link them automatically on enrolment or by hand, then invite, resend, unlink and search from one page.",{"path":264,"title":265,"navTitle":265,"group":154,"order":38,"description":266},"\u002Fdocs\u002Fparent-portal","Parent Portal","Parents log in to track their children's grades, attendance, and fees in real time, download report cards, and view class and exam timetables.",{"path":268,"title":269,"navTitle":270,"group":197,"order":38,"description":271},"\u002Fdocs\u002Fpassword-reset","Self-Service Password Reset","Password Reset","Staff and parents reset a forgotten password with a one-time code. Staff get theirs by email; a parent can ask with either their email address or their phone number. No admin action is required.",{"path":273,"title":274,"navTitle":275,"group":60,"order":276,"description":277},"\u002Fdocs\u002Fpayment-import","Importing Payments in Bulk","Payment Import",55,"Bring a term's takings or a reconciled bank statement into 1410SMS in one upload. Each row settles one invoice, keeps its own payment date, and posts no receipt.",{"path":279,"title":280,"navTitle":281,"group":60,"order":61,"description":282},"\u002Fdocs\u002Fpayment-review","Reviewing Recorded Payments","Payment review","An optional second pair of eyes on money recorded by hand. Off by default, because it only works if your school has two people to do it.",{"path":284,"title":285,"navTitle":285,"group":286,"order":160,"description":287},"\u002Fdocs\u002Fpromote-and-graduate","Promote & Graduate","Students","Move a whole class up a year in one pass, or mark a leaving year as graduated so the record says they finished rather than simply that they left, with the cohort they graduated in kept against each pupil.",{"path":289,"title":290,"navTitle":291,"group":60,"order":171,"description":292},"\u002Fdocs\u002Frefunds","Refunds, and Giving Money Back to a Family","Refunds","Record money your school has given back to a family, reopen the invoice by that amount, and keep every collected-money figure honest. Distinct from cancelling an invoice or voiding a receipt, neither of which moves money.",{"path":294,"title":295,"navTitle":296,"group":95,"order":38,"description":297},"\u002Fdocs\u002Fregistration","How to Register Your School","Registration","Register your school in minutes with one short form, an email verification and a portal provisioned on your own sub-domain. No credit card required.",{"path":299,"title":300,"navTitle":301,"group":20,"order":302,"description":303},"\u002Fdocs\u002Freport-card-designer","Report Card Designer","Report card designer",41,"Design the report card your school prints. Reorder and switch off sections, choose what each one shows, pick a style, and give different classes different cards, with a live preview of a real pupil's card as you work.",{"path":305,"title":306,"navTitle":306,"group":20,"order":302,"description":307},"\u002Fdocs\u002Freport-card-publishing","Publishing Report Cards","Report cards stay inside the school until you release them. Publish a term to open every family's card at once, and withdraw it just as quickly if something needs correcting.",{"path":309,"title":310,"navTitle":311,"group":20,"order":14,"description":312},"\u002Fdocs\u002Freport-cards","School Report Cards","Report Cards","Configurable report cards carrying your own assessment columns, class statistics, term-on-term history, attendance, psychomotor and behavioural ratings, remarks and a school-generated PDF.",{"path":314,"title":315,"navTitle":315,"group":197,"order":14,"description":316},"\u002Fdocs\u002Froles-permissions","Roles & Permissions","Define custom staff roles with fine-grained, module-by-module permissions, compare them in a permission matrix, and assign staff to as many roles as needed.",{"path":318,"title":319,"navTitle":320,"group":20,"order":321,"description":322},"\u002Fdocs\u002Froll-call","Clocking Staff In by Roll Call","Roll Call",53,"Tick names off a list and the platform clocks those staff in or out. For the staff who have no smartphone to clock themselves in with, taken by whoever stands at the gate.",{"path":324,"title":325,"navTitle":325,"group":197,"order":96,"description":326},"\u002Fdocs\u002Fschool-admins","Users & Admin Accounts","Create and manage staff accounts from the Users page, giving each one or more roles: Owner, School Administrator, Accountant, Receptionist, or a role you defined yourself. An email address is optional.",{"path":328,"title":329,"navTitle":330,"group":8,"order":96,"description":331},"\u002Fdocs\u002Fschool-profile","School Profile & Branding","Profile & Branding","Set your school's logo and motto on the School Profile page, and its brand colours and bank account details under Settings, so your portal and your invoices carry your identity.",{"path":333,"title":334,"navTitle":335,"group":8,"order":38,"description":336},"\u002Fdocs\u002Fsettings","School Settings","Settings","One searchable page for grading scales, number prefixes, invoice currency, notification channels, bank accounts and brand colours, every change audited and exportable.",{"path":338,"title":339,"navTitle":340,"group":20,"order":341,"description":342},"\u002Fdocs\u002Fstaff-attendance","Staff Attendance and Clock-In","Staff Attendance",52,"Staff clock in and out from their own phone, checked against your school's location. See who is in, who is late and who has not arrived, with a monthly record per person.",{"path":344,"title":345,"navTitle":346,"group":20,"order":321,"description":347},"\u002Fdocs\u002Fstaff-leave","Staff Leave and Absence Reporting","Staff Leave","Record that a member of staff is away for a range of days, under the kinds of leave your school recognises, and get one message each morning naming everybody who was absent the day before.",{"path":349,"title":350,"navTitle":351,"group":227,"order":148,"description":352},"\u002Fdocs\u002Fstaff-notifications","Staff Notifications","Staff notifications","Your office staff are told the moment money is recorded, a payment needs a second pair of eyes, a candidate registers for an entrance exam, an import or a report-card batch finishes, or your subscription is about to lapse.",{"path":354,"title":355,"navTitle":356,"group":197,"order":357,"description":358},"\u002Fdocs\u002Fstaff-sign-in","Staff Without an Email Address","Staff Sign-In",31,"A member of staff signs in with their email address or their phone number, whichever your school holds. Staff with no inbox get an account and a password you hand them, and staff with neither can still be rostered and paid.",{"path":360,"title":361,"navTitle":362,"group":286,"order":101,"description":363},"\u002Fdocs\u002Fstudent-finance-history","A Student's Invoices and Payments","Student Invoices & Payments","Every invoice raised against one student and every receipt recorded for them, on the student's own record, each downloadable as a PDF or a CSV.",{"path":365,"title":366,"navTitle":366,"group":154,"order":96,"description":367},"\u002Fdocs\u002Fstudent-portal","Student Portal","Students sign in from any device to view their grades, attendance history and fee balance, and to sit online tests.",{"path":369,"title":370,"navTitle":370,"group":286,"order":38,"description":371},"\u002Fdocs\u002Fstudent-report-summary","Student Report Summary","A one-page, at-a-glance summary of any student, composing their attendance rate, recent grades, grade average and fee position into a single view.",{"path":373,"title":374,"navTitle":374,"group":286,"order":9,"description":375},"\u002Fdocs\u002Fstudents","Student Management","Enrol, profile and manage every student, covering admission numbers, class assignments, guardian details and deactivation, with fast full-text search across names and admission numbers.",{"path":377,"title":378,"navTitle":379,"group":37,"order":9,"description":380},"\u002Fdocs\u002Fsubscriptions","Plans, Pricing & Subscriptions","Subscriptions","Upgrade or manage your plan with Paystack-powered payments. Pay per term or per session (save 5%), with instant activation.",{"path":382,"title":383,"navTitle":383,"group":73,"order":9,"description":384},"\u002Fdocs\u002Fteachers","Teacher Management","Staff profiles carrying subject allocations, class responsibilities and an optional department, doubling as a full directory for whoever handles HR.",{"path":386,"title":387,"navTitle":388,"group":20,"order":49,"description":389},"\u002Fdocs\u002Ftimetable-printing","Printing a Timetable","Printing Timetables","Download any class's or teacher's week as a branded A4 sheet: periods down the side, days across the top, ready for a classroom wall or a staff pigeonhole.",{"path":391,"title":392,"navTitle":392,"group":20,"order":393,"description":394},"\u002Fdocs\u002Fweekly-grades","Weekly Grades",11,"Record a mark per subject each academic week, publish the week to parents and pupils, and optionally carry the term average onto the report card.",{"path":396,"title":397,"navTitle":397,"group":20,"order":398,"description":399},"\u002Fdocs\u002Fweekly-timetable","Weekly Timetable",95,"Build your school week from bell schedules, rooms and what each class needs of each subject, with a generator that places it all without a clash.",{"id":401,"title":250,"body":402,"description":252,"draft":778,"extension":779,"group":60,"meta":780,"navTitle":251,"navigation":781,"ogImage":782,"order":38,"path":249,"screenshot":783,"seo":789,"stem":790,"video":782,"__hash__":791},"docs\u002Fdocs\u002Fonline-payments.md",{"type":403,"value":404,"toc":763},"minimark",[405,414,419,426,436,464,471,478,485,493,497,503,509,512,518,533,539,542,546,553,556,563,566,573,577,580,587,594,615,619,622,625,629,632,635,642,645,665,668,673,683,686,702,708,712,715,719,722,742,750],[406,407,408,409,413],"p",{},"Online payments let a school collect fees by card, bank transfer or USSD instead of chasing bank\nslips. Setup lives under ",[410,411,412],"strong",{},"Settings → Online Payments",", on the web or in the mobile app, and takes\ntwo things: a bank account we can verify, and a decision about who pays the transaction fee.",[415,416,418],"h2",{"id":417},"where-the-money-goes","Where the money goes",[406,420,421,422,425],{},"Fees settle ",[410,423,424],{},"directly into your school's own bank account",". They do not pass through a 1410SMS\naccount and they never rest with us, so there is nothing for us to hold, delay or reconcile on your\nbehalf.",[406,427,428,429,432,433,435],{},"That account is a ",[410,430,431],{},"settlement account",", and you add it under ",[410,434,418],{},":",[437,438,439,447,453],"ol",{},[440,441,442,443,446],"li",{},"Pick the ",[410,444,445],{},"currency"," the account is held in. Only currencies your payment provider can actually\nsettle are listed, which is narrower than the list you may invoice in.",[440,448,442,449,452],{},[410,450,451],{},"bank",", from the list for that currency.",[440,454,455,456,459,460,463],{},"Type the ",[410,457,458],{},"account number"," and click ",[410,461,462],{},"Verify and add",".",[406,465,466,467,470],{},"If the account you want is already one of the bank accounts printed on your invoices, use ",[410,468,469],{},"Copy from\nan account on your invoices"," and the currency and account number fill themselves in. The bank is\nfilled in too where we can identify it beyond doubt. Where we cannot, we say so and leave it for you\nto pick, rather than guessing at a bank and letting verification fail.",[406,472,473,474,477],{},"We check the number with the bank before saving it, and what appears on the row afterwards is ",[410,475,476],{},"the\nbank's own record of the account name",", not what anyone typed. An account that the bank rejects is\nrecorded as failed with the reason, rather than quietly accepted.",[406,479,480,481,484],{},"You may hold ",[410,482,483],{},"one account per currency",". To change an account, remove it and add the replacement.",[486,487,490],"callout",{"title":488,"tone":489},"The currency has to match your invoices","warning",[406,491,492],{},"A settlement account is bound to a single currency, and there is no fallback to another. A school\ninvoicing in naira whose only settlement account is in dollars would pass every other check and then\nhave every payment refused. The page checks this for you and says so plainly before it can happen.",[415,494,496],{"id":495},"switching-collection-on","Switching collection on",[406,498,499,502],{},[410,500,501],{},"Collection settings"," holds the switch itself, plus two choices.",[406,504,505,508],{},[410,506,507],{},"Allow fees to be paid online"," is the master switch. It is deliberately separate from your\nsettlement setup, so turning collection off for a while never discards a bank verification you had\nto complete once. Until an account is verified, the switch cannot help you, and the page says which\nstep is outstanding rather than only reporting that you are not ready.",[406,510,511],{},"One switch covers everyone who can pay, parents and students alike. There is no separate control per\naudience, because whether your school takes card payments at all is one decision, not two.",[406,513,514,517],{},[410,515,516],{},"Who pays the transaction fee"," decides what the payer is charged, and nothing else. Either way,\nthe amount credited against the invoice is the same:",[519,520,521,527],"ul",{},[440,522,523,526],{},[410,524,525],{},"The school absorbs it"," (the default). The payer is charged exactly the invoice balance, so the\ncheckout total matches the figure printed on the invoice PDF. Your settlement is that balance less\nthe provider's fee. At school-fee sizes this is cheap, because provider fees are typically capped.",[440,528,529,532],{},[410,530,531],{},"Pass it on to the payer."," The checkout total is the balance plus the provider's fee, itemised\nrather than silently rolled in, and your settlement covers the balance in full.",[406,534,535,538],{},[410,536,537],{},"Note shown at checkout"," is optional free text for anything a payer should know first, such as\n\"please pay the full term where possible\".",[406,540,541],{},"There is nothing to choose about payment methods. Payers are offered every method your provider\nsupports, and the page lists which those are.",[415,543,545],{"id":544},"what-a-payer-sees","What a payer sees",[406,547,548,549,552],{},"Once collection is on, an unpaid invoice carries a ",[410,550,551],{},"Pay now"," button beside its Download button: on a\nchild's record in the parent portal, and on a pupil's own fees page. A settled or cancelled invoice\ndoes not, since there would be nothing to pay and the click could only end in a refusal.",[406,554,555],{},"Clicking it confirms the amount first. If your school passes the provider's fee on, the confirmation\nnames both parts, the fees and the processing charge, before the payer is sent anywhere. Someone\nshould learn that they are being charged more than the invoice says on the screen where they agree to\nit, not from a bank statement afterwards.",[406,557,558,559,562],{},"They then pay on the provider's own secure checkout page, using whichever method they prefer, and come\nback to a page that confirms the result. ",[410,560,561],{},"The full outstanding balance is paid",", not a part of it; a\nfamily paying an instalment should be invoiced for the instalment.",[406,564,565],{},"If they happen to be signed out by the time they come back, that page asks them to sign in and then\nconfirms the payment straight away. Either way the payment is not at risk: your school is told about it\nindependently of whether the payer ever returns to us, so a closed tab or a dropped connection costs\nnothing but the on-screen confirmation.",[406,567,568,569,572],{},"What lands in your school is an ordinary payment. It appears on the ",[410,570,571],{},"Payments"," tab with the rest,\ncarries a receipt number from your own receipt sequence, credits the invoice, updates the pupil's fee\nstatus, and counts in your collection figures exactly as a payment your bursar typed in would. There\nis no separate ledger of online payments to reconcile against the real one.",[415,574,576],{"id":575},"pupils-paying-their-own-fees","Pupils paying their own fees",[406,578,579],{},"A pupil can pay their own invoice, from their fees page or the mobile app. It is the same flow, the\nsame confirmation and the same receipt; the only difference is who is signed in.",[406,581,582,583,586],{},"One thing is required first: ",[410,584,585],{},"the pupil needs an email address on their own profile",", because that\nis where the payment provider sends its receipt. If there is none, the Pay now button explains that\nand offers to take them to the field, rather than refusing a payment they are one step away from\nmaking.",[406,588,589,590,593],{},"We deliberately do ",[410,591,592],{},"not"," fall back to the guardian's email address, even where your records hold\none. A receipt should reach whoever actually paid, and mailing a guardian a receipt for a payment they\ndid not make invites exactly the wrong phone call home.",[486,595,598],{"title":596,"tone":597},"Where paying online is available","info",[406,599,600,601,604,605,608,609,604,612,614],{},"Parents can pay in the ",[410,602,603],{},"parent portal"," and in the ",[410,606,607],{},"mobile app",". Pupils can pay on their own\n",[410,610,611],{},"fees page",[410,613,607],{},". On iPhone, the automatic return to the app after checkout is\nstill being finished. Payment itself works, and the receipt and updated balance appear as normal.",[415,616,618],{"id":617},"what-1410sms-takes","What 1410SMS takes",[406,620,621],{},"Nothing, on every plan, at the time of writing. Fee collection is here to make the platform more\nuseful to a school, not as a revenue line. The page states the current platform share outright, so\nyou never have to take that on trust or work it out from a settlement figure.",[406,623,624],{},"The payment provider's own transaction fee still applies, as it would with any gateway. Settlement\ntiming is the provider's too, on its normal settlement cycle, and is not something your school or\n1410SMS sets.",[415,626,628],{"id":627},"making-your-revenue-tally-with-your-bank-statement","Making your revenue tally with your bank statement",[406,630,631],{},"Your revenue figure and your bank balance will not match for online payments, and both are correct.",[406,633,634],{},"A pupil who owes ₦50,000 and pays ₦50,000 has settled their fees in full, so the invoice is credited\n₦50,000 and that is your revenue. The gateway's fee is a cost of collecting that money, much like a\nbank charge: an expense, not a reduction in what the school earned. Were we to net it off, your\nincome would be understated and an invoice could never read as fully paid, because every payment\nwould fall short of the amount due.",[406,636,637,638,641],{},"So the ledger stays gross, and ",[410,639,640],{},"Finance → Reports → Bank settlement reconciliation"," accounts for the\ndifference. Choose the date window your statement covers and it works the sum through line by line:\nwhat payers were charged, less the gateway's fees, less the platform share, giving what should have\nreached your account. Beside it sits what your ledger credited to invoices, so both figures and the\ngap between them are visible at once. Each currency is reported separately, since a settlement in\nnaira and one in dollars reconcile against different statements.",[406,643,644],{},"It also names the discrepancies a single total would bury:",[519,646,647,653,659],{},[440,648,649,652],{},[410,650,651],{},"Fees we were never told."," The gateway reports its fee after the fact. Where it did not, the\nexpected settlement is higher than what actually landed, so the report says how many payments that\napplies to rather than showing a figure that looks complete.",[440,654,655,658],{},[410,656,657],{},"Money that could not be applied."," If a bursar records a transfer against the same invoice while\na card payment is in flight, the payment still arrives but no longer has a balance to clear. That\nmoney reached your account and is a credit owed back to the family.",[440,660,661,664],{},[410,662,663],{},"Voided receipts."," Voiding corrects a payment recorded in error and moves no money, which is\nright for a cash entry keyed twice. An online payment, though, really was collected and really did\nsettle, so voiding it leaves money in your account credited to no invoice. Only a refund returns it.",[406,666,667],{},"Only online payments appear here. Cash, transfer and POS payments reach your account directly, with no\ngateway in between, so they reconcile against the statement itself.",[669,670,672],"h3",{"id":671},"receipt-by-receipt","Receipt by receipt",[406,674,675,676,678,679,682],{},"The same arithmetic is on every row of the ",[410,677,571],{}," tab, in a ",[410,680,681],{},"Net settled"," column beside the\namount. For a payment taken online it shows what the invoice was credited less the gateway's fee, with\nthe deduction named underneath. For a payment your bursar recorded it shows the full amount, because\nnothing was deducted by us.",[406,684,685],{},"Where the gateway has not yet told us what it charged, the column says so rather than showing a figure\nworked out from a fee of zero. Every payment taken before we began recording fees reads that way\npermanently.",[406,687,688,689,693,694,697,698,701],{},"Both figures are in the payments CSV export too, as ",[690,691,692],"code",{},"gatewayFee"," and ",[690,695,696],{},"netSettled",", so a spreadsheet can\ntotal them against a statement. The ",[690,699,700],{},"amount"," column is unchanged and still gross.",[486,703,705],{"title":704,"tone":597},"Charges we cannot see",[406,706,707],{},"This only ever accounts for what the payment gateway and 1410SMS deducted. If your own bank charges\nyou on a transfer, or your card terminal provider takes a merchant fee, that happens outside the\nplatform and never reaches us, so it is not in these figures.",[415,709,711],{"id":710},"very-small-payments","Very small payments",[406,713,714],{},"A payment below roughly the provider's own flat fee costs more to process than it is worth, and the\nprovider refuses it with an error the payer cannot do anything about. We decline those up front with\nan explanation instead. In practice this only affects token amounts, well under any real fee\ninstalment.",[415,716,718],{"id":717},"who-can-set-this-up","Who can set this up",[406,720,721],{},"Three separate permissions govern the page, because deciding where a school's money lands and\ndeciding what a payer sees at checkout are different levels of trust. A bursar can reasonably hold\nthe second without the first:",[519,723,724,730,736],{},[440,725,726,729],{},[410,727,728],{},"View online payment settings"," shows the section, the settlement accounts and the current\nsettings.",[440,731,732,735],{},[410,733,734],{},"Manage settlement accounts"," allows adding, verifying and removing the accounts payments are\npaid into.",[440,737,738,741],{},[410,739,740],{},"Manage online payment settings"," allows switching collection on or off and changing who bears\nthe transaction fee.",[406,743,744,745,749],{},"Every change is recorded in your ",[746,747,748],"a",{"href":35},"audit log",", with who made it and when.",[486,751,753],{"title":752,"tone":597},"Recording payments taken elsewhere",[406,754,755,756,758,759,762],{},"Online collection sits alongside, and does not replace, recording a payment yourself. Cash, transfers\nmade outside the platform and POS takings are still entered on the ",[410,757,571],{}," tab of the\n",[746,760,761],{"href":174},"Finance Workspace",", with the same receipts and the same verification queue.",{"title":764,"searchDepth":765,"depth":765,"links":766},"",3,[767,769,770,771,772,773,776,777],{"id":417,"depth":768,"text":418},2,{"id":495,"depth":768,"text":496},{"id":544,"depth":768,"text":545},{"id":575,"depth":768,"text":576},{"id":617,"depth":768,"text":618},{"id":627,"depth":768,"text":628,"children":774},[775],{"id":671,"depth":765,"text":672},{"id":710,"depth":768,"text":711},{"id":717,"depth":768,"text":718},false,"md",{},true,null,{"src":784,"alt":785,"width":786,"height":787,"caption":788},"\u002Fdocs\u002Fonline-payments\u002Fsetup.png","The Online Payments section of Settings, showing a warning that the school is not yet collecting because no settlement account has been verified, above the add-a-settlement-account form with currency, bank and account number fields and a Verify and add button",1832,1412,"The page always names the one thing standing between you and taking a payment, rather than just saying you are not set up.",{"title":250,"description":252},"docs\u002Fonline-payments","pGTteK7DK0p6EPWtINd4epw7i9VAsjTi76S1eOjlOzY",1787681161659]