[{"data":1,"prerenderedAt":74},["ShallowReactive",2],{"trust-backups-disaster-recovery":3},{"id":4,"title":5,"body":6,"description":62,"draft":63,"extension":64,"intro":65,"meta":66,"navId":67,"navigation":68,"ogImage":69,"path":70,"seo":71,"stem":72,"__hash__":73},"trust\u002Ftrust\u002Fbackups-disaster-recovery.md","Backups & Disaster Recovery",{"type":7,"value":8,"toc":52},"minimark",[9,14,18,22,25,29,32,36,39,43],[10,11,13],"h2",{"id":12},"automated-backups","Automated backups",[15,16,17],"p",{},"Your school's database is backed up automatically on a regular schedule, without any action required\nfrom you. Backups are stored separately from the primary database so a problem affecting the live\nsystem does not also affect the copies of your data.",[10,19,21],{"id":20},"backup-frequency","Backup frequency",[15,23,24],{},"Backups run daily, with a rolling retention window rather than an indefinite archive. We deliberately\ndon't publish exact retention periods or infrastructure specifics here, as that detail changes as we\nscale, and stating it precisely would be more useful to an attacker than to a school evaluating us.\nThe operative fact is that recent backups always exist.",[10,26,28],{"id":27},"recovery-process","Recovery process",[15,30,31],{},"In the event of data loss or corruption, our team restores from the most recent viable backup. Recovery\ntime depends on the nature and scale of the incident, so we do not publish a fixed recovery-time\nfigure as a guarantee. What we do commit to is starting restoration immediately and keeping affected\nschools informed throughout.",[10,33,35],{"id":34},"disaster-recovery","Disaster recovery",[15,37,38],{},"Beyond routine backups, our infrastructure is provisioned in a way that lets us stand up a replacement\nenvironment from configuration rather than by hand, reducing how much depends on any single server\nbeing available. We keep investing in this as the platform grows. No infrastructure setup removes\nrisk entirely, and we would rather describe our approach honestly than offer a guarantee we cannot\nstand behind.",[10,40,42],{"id":41},"business-continuity","Business continuity",[15,44,45,46,51],{},"Because backups and the export tools described on our ",[47,48,50],"a",{"href":49},"\u002Ftrust\u002Fdata-protection","Data Protection"," page\nare independent of any single incident, a school's historical records remain recoverable even in a\nserious failure scenario. If you have a specific business-continuity requirement, typically as part\nof a procurement process, contact us and we are glad to discuss it directly.",{"title":53,"searchDepth":54,"depth":54,"links":55},"",3,[56,58,59,60,61],{"id":12,"depth":57,"text":13},2,{"id":20,"depth":57,"text":21},{"id":27,"depth":57,"text":28},{"id":34,"depth":57,"text":35},{"id":41,"depth":57,"text":42},"How 1410SMS backs up school data automatically and what the recovery process looks like in the event of an incident.",false,"md","How your school's data is protected against loss, and what recovery looks like if the worst happens.",{},"backups",true,null,"\u002Ftrust\u002Fbackups-disaster-recovery",{"title":5,"description":62},"trust\u002Fbackups-disaster-recovery","xAPXV6cGuGRuYRZb2h2MxMWK8qU_1ClDzwB1rxXZfwg",1785148429017]